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Frequently Asked Questions

General
What services does Menard County Hospital District offer?

We offer a range of medical services including emergency care, primary care, diagnostic imaging, laboratory services, outpatient procedures, and wellness programs. For a full list of services, please visit our Services page or contact our main office.

Where is Menard County Hospital District located?

We are located at 100 Gay St, Menard, TX 76859. For directions, please visit our Contact Us page.

What are the hospital’s hours of operation?

Our hospital is open Mon-Fri 8:00am – 4:30pm.  Our lunch is from  12:00-12:30pm

How can I make an appointment?

Appointments can be made by calling our main office at (325) 396-4515.

What should I bring to my appointment?

Please bring a valid ID, your insurance card, and any relevant medical records or referral documents. If you are a new patient, completing our online registration form beforehand can help expedite the process.

Can I reschedule or cancel my appointment?

Yes, you can reschedule or cancel appointments by contacting our office at (325) 396-4515.

What insurance plans do you accept?

We accept a variety of insurance plans. Please contact our billing department at (325) 396-4515 to verify if your specific plan is accepted or to discuss any questions regarding coverage.

What insurance plans do you accept?

We accept a variety of insurance plans. Please contact our billing department at (325) 396-4515 to verify if your specific plan is accepted or to discuss any questions regarding coverage.

How can I pay my bill?

Bills can be paid online through our Patient Portal, by phone, or in person at our billing office. For more information on payment options, visit our Billing page.

What should I do if I have questions about my bill?

For billing inquiries, please contact our billing department at (325) 396-4515 or email us at [email protected]. We’re here to help resolve any concerns you may have.

What should I do in case of an emergency?

If you are experiencing a medical emergency, please call 911 immediately.

How do I know if I need to go to the emergency room?

If you have a condition that requires immediate medical attention, such as severe chest pain, difficulty breathing, or serious injuries, please go to the emergency room. For less urgent matters, contact your primary care physician or visit an urgent care center.

Are visitors allowed at the hospital?

Visitors are generally allowed, but we may have specific visiting hours or restrictions based on current health guidelines or patient needs. Please check our Visitor Policy page or contact us for the latest information.

Is there parking available for patients and visitors?

Yes, we offer free parking for patients and visitors. Designated parking areas are available near the hospital entrance.